Customer Support

Customer Support

For any enterprise solution, access to the latest software and quality technical support are critical components of the overall product. Good Support, provided directly from the software manufacturer, ensures rapid answers to product and service questions. Plus, you get a single point of contact to help diagnose and troubleshoot a wide range of handheld, platform and carrier technologies. Our flexible support plans are designed to cater to an enterprise's needs and budget.

Customer Care

Customer Care can assist with all non-technical questions related to Good Platform products. Get comprehensive answers to your Customer Care questions, such as license compliance, Good Online Portal assistance or Good Developer Network, entitlement questions, billing issues, reporting, name changes and asset transfer requests. Customer Care can be reached by phone or by submitting a request online 24/7.

Technical Support

Technical Resources

Good Technology support plans include technical support for all Good products. Need help? Call us at +1 866 723 4663

Professional Services

Professional Services

Good has the expertise required to help our customers navigate mobility deployment challenges and achieve their mobile business goals. We apply our in-depth knowledge and experience to lead an enterprise through the steps required to be successful with the Good solutions. The Good Professional Service team is available to help define requirements as well as align and educate resources across the organization.