Enhance Customer Satisfaction

Enhance Customer Satisfaction

Improve responsiveness to your customers with customer relationship management workflows. With Good Share and Good Connect, you can look up information on the intranet and, with the customer on the phone, exchange information with other employees in real-time until the customer is satisfied. Then immediately log into a CRM system, such as Mobility for SAP, to capture all the information.

Improve Customer Aquisition

Increase close rates and revenues with sales optimization workflows. With Box for Good, you can easily download the latest sales presentation for the client meeting. The customer can ask questions and receive answers during the multi-media presentation with Good Connect. Then, using DocuSign for Good, the client can sign an electronic contract during the meeting.

Improve Customer Aquisition
Increase Sales & Channel Effectiveness

Increase Sales & Channel Effectiveness

Speed up reaction to sales opportunities through business intelligence workflows. Roambi for Good enables you to retrieve sales and CRM data anywhere. You can then send and receive emails containing the data with Good For Enterprise and access key resource files via Good Share to discuss during a sales meeting to remediate any issues or objections.